Which rice paper catering experience should I choose?

Picnic : Best option for (you’ve guessed it-) a picnic! Designed to be eaten straight out of the box, no cooking facilities required.

BBQ: Best for BBQ! Equipment required = BBQ, tongs and mixing bowls.

Dinner: Best for at-home, or somewhere with a kitchen. Equipment required = Oven and stove top for boiling water or pan frying. Cooking and serving tools.

Cocktail: Best for drinks and snacks before dinner. Equipment required = Oven and stove top for boiling water or pan frying. Cooking and serving tools.

A la carte: Of course you can design your own experience by choosing our a la carte items, if you’re not sure what equipment is needed for each dish, check our our instructions here

There are lots of different things you can add to make the experience extra special, including our pre-mixed cocktails, desserts, sides, extra dishes, cookbooks and merchandise.

HOW MUCH COOKING IS INVOLVED AND WHAT EQUIPMENT DO I NEED?

All the hard work is done for you, with a bit of love and care you can enjoy our dishes exactly as they are in the restaurant (don’t tell the chef we said that!).

You don’t need to be a culinary expert – you just need to be able to follow instructions, which will be included in your box, or you can find them here. The equipment you will need to hand, depending on your choices – baking paper, oil, an oven, stove top, pots and pans, microwave and a smile!

HOW DO I ORDER?

Ordering is to be done through our online site ricepaprcatr.foodstorm.com. You can pre-order for up to 6 months in advance for your nominated day and if it’s longer than that give us a call on 03 9453 2860. Cut off time for both pick-up and delivery is 6pm for the next day

CAN I CHANGE MY ORDER ONCE IT’S BEEN PLACED?

If you email us at info@ricepaperscissors.com.au or call 03 9453 2860  – we’ll see what we can do! It does have to be prior to the 6pm cut off for any changes for deliveries the next day.

CAN I ORDER MY MEAL FOR DELIVERY AND EAT IT A FEW DAYS LATER?

We recommend that you order on the day you plan to enjoy your experience, although most items will keep for up to 48 hours in the fridge, if your plans change

WHERE DO I DIRECT QUERIES, COMPLIMENTS OR COMPLAINTS?

Please email us at info@ricepaperscissors.com.au or call 03 9453 2860 and we’ll be right in touch!

TERMS & CONDITIONS

ALLERGENS

Where relevant, our menu items are listed as vegan/gluten free, although our kitchen does handle products that contain gluten and therefore there is always the risk of cross-contamination, so may not be suitable for severe gluten allergies. If you require further information surrounding allergies/intolerances, please contact us on info@ricepaperscissors.com.au or call 03 9453 2860 and we’ll handle your enquiry from there.

ALCOHOL

If ordering alcohol, delivery personnel retain the right to ask for proof of age photo ID.

DELIVERY

We will be offering free delivery for a limited time to most areas within 20km of Melbourne CBD. If you are unsure of your eligibility – please contact us at info@ricepaperscissors.com.au or call 03 9453 2860 and we’ll see what we can do!

Delivery Terms

• When your order is delivered, we guarantee it will be less than 5º C.

• Once delivered, the responsibility for the quality and temperature of the product is passed to the customer.

• Due to the nature of the deliveries, all deliveries will be left at your doorstep in the event you are not home. Rice Paper Cater has authority to leave packages in a safe place.

In the event there is not safe place to leave your delivery (e.g an apartment block foyer, cannot get access from the street, etc) our drivers will try to contact you for further instructions. If we are unable to contact you and have no suitable options to leave the package, our driver will wait 5 minutes, before returning the order to Rice Paper Cater for you to pick up. Rice Paper Cater cannot not issue refunds to recipients that we were unable to complete delivery to and subsequently are unable to pick parcels up from the venue.

PICK-UP

Pick-up orders are available from Aunty Kims, 92-94 Johnston Street, Collingwood, 3066 between 11:30-3pm or 5:30pm-7pm on your nominated day. Please note: even with pick up orders, day prior pre orders are required.